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  • UK / Ireland

Episode 1 leads $3.25m series-A for User Replay

  • Kenny Wastell
  • Kenny Wastell
  • 30 October 2014
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UK-based venture player Episode 1 has led a $3.25m series-A round for User Replay, a provider of customer experience management software for e-commerce businesses.

The funding round will allow the company to invest in the development of its new cloud-based software, expand its European operations and open an office in New York.

Existing backers EC1 Capital and FSE Group also took part in the round alongside angel investors.

User Replay

  • DEAL:

    Expansion

  • VALUE:

    $3.25m

  • LOCATION:

    Reading

  • SECTOR:

    Software

  • FOUNDED:

    2009

Episode 1 was founded in 2013, when it launched Enterprise Capital Fund, a £37.5m vehicle comprising public and private money, to support early-stage technology companies. Earlier this year the VC took part in a $2m round for London-based TVbeat, which provides real-time television ratings, alongside Credo Ventures.

Episode 1 was attracted by the company's traction-based software and management team.

Previous funding
User Replay previously received a $400,000 grant from the Technology Strategy Board. The latest round brings the total amount invested in the business to $5.9m.

Company
Reading-based User Replay, a software-as-a-service provider to the e-commerce market, was founded in 2009 by CTO Phil Smith. The company's product tracks and provides detailed analysis on customer behaviour when using its clients' sites.

People
Adrian Lloyd is a founding partner at Episode 1. Julie Silvester is head of equity at FSE. Julian Carter is founding partner and managing director of EC1. John Thompson is CEO of User Replay.

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