
Pinova buys Sematell from IMCap
Pinova Capital is to acquire AI-based customer service platform Sematell from small-cap technology investor IMCap.
Sematell was formerly known as Attensity Europe, a division of US-based Attensity Group. IMCap acquired the company in a carve-out in 2015, with the GP announcing the deal in a statement in January 2016. The company was established as an independent entity following the MBO and was subsequently rebranded as Sematell.
Sematell's sales tripled during the investment period to more than EUR 10m, while its headcount doubled to 70, according to a statement.
Pinova Capital invests in technology-backed SMEs in the DACH region, deploying equity tickets of EUR 10m-50m and focusing on businesses with revenues of EUR 10m-75m.
The GP held a final close for its second fund in 2017 on its EUR 180m hard-cap. As of March 2021, the GP was expected to make two further deals from the fund before launching Pinova III, according to Unquote Data.
Pinova said in a statement that it intends to support the company's expansion in Europe, beyond the DACH region.
Company
Sematell has developed ReplyOne, an AI-based contact centre response management software. ReplyOne assists contact centre employees with text-based customer service queries and is available in 70 languages. The company was established in 2000 as a spinout from the German Research Centre for Artificial Intelligence (DFKI). Its clients include Deutsche Telekom and Vodafone.
People
Sematell – Thomas Dreikauss (CEO).
Pinova Capital – Joern Pelzer (partner).
IMCap – Jens Weiss (partner).
Advisers
Vendor – Madison Park Group (M&A); PwC (legal); HSMV (tax).
Equity – Crowe BPG Beratungs- und Prüfungsgesellschaft (financial due diligence); Poellath (legal); Shearman & Sterling (legal); Taxess Steuerberatungsgesellschaft (tax); Telescope Advisory (technology due diligence); Consileon Business Consultancy (technology due diligence).
Latest News
Stonehage Fleming raises USD 130m for largest fund to date, eyes 2024 programme
Multi-family office has seen strong appetite, with investor base growing since 2016 to more than 90 family offices, Meiping Yap told Unquote
Permira to take Ergomed private for GBP 703m
Sponsor deploys Permira VIII to ride new wave of take-privates; Blackstone commits GBP 200m in financing for UK-based CRO
Partners Group to release IMs for Civica sale in mid-September
Sponsor acquired the public software group in July 2017 via the same-year vintage Partners Group Global Value 2017
Change of mind: Sponsors take to de-listing their own assets
EQT and Cinven seen as bellweather for funds to reassess options for listed assets trading underwater