• Home
  •  
    Regions
    • Europe
    • UK & Ireland
    • DACH
    • Nordic
    • France
    • Southern Europe
    • Benelux
    • CEE
    • Asia
  •  
    Deals
    • Buyouts
    • Venture
    • Exits
    • Refinancings
    • Build-up
    • Turnaround
    • Secondaries
    • Advanced deals search
  •  
    Funds
    • Buyout
    • Venture
    • Mezzanine
    • Debt
    • Funds-of-funds
    • Secondaries
    • Fundraising pipelines
    • Advanced funds search
  •  
    GPs & LPs
    • GP profiles
    • LP profiles
    • GP news
    • LP news
    • Sponsors search
    • LPs search
  •  
    Secondaries
    • Deals
    • Funds
    • News
    • Analysis
  •  
    People
    • People moves
    • Analysis
    • In Profile
    • Q&A
    • Videos
    • Comment
  •  
    Analysis
    • In Profile
    • Fundraising
    • Q&A
    • Comment
    • Videos
    • Podcast
    • Reports
    • Data Snapshots
  •  
    Unquote Data
    • Deals search
    • Exits search
    • Funds search
    • Sponsors search
    • Advisers search
    • LPs search
    • League tables
    • Reports
  • Sign in
  • Sign in
    • You are currently accessing unquote.com via your Enterprise account.

      If you already have an account please use the link below to sign in.

      If you have any problems with your access or would like to request an individual access account please contact our customer service team.

      Phone: +44 (0)203 741 1137

      Email: Georgina.Lawson@acuris.com

      • Sign in
     
      • Newsletters
      • Account details
      • Contact support
      • Sign out
     
  • Follow us
    • Twitter
    • LinkedIn
  • Free Trial
  • Subscribe
Unquote
Unquote
  • Home
  • Regions
  • Deals
  • Funds
  • GPs & LPs
  • Secondaries
  • People
  • Analysis
  • Unquote Data
  • You are currently accessing unquote.com via your Enterprise account.

    If you already have an account please use the link below to sign in.

    If you have any problems with your access or would like to request an individual access account please contact our customer service team.

    Phone: +44 (0)203 741 1137

    Email: Georgina.Lawson@acuris.com

    • Sign in
 
    • Newsletters
    • Account details
    • Contact support
    • Sign out
 
Unquote
  • France

Parquest sells FDI to Charterhouse's Webhelp

  • Greg Gille
  • Greg Gille
  • @unquotenews
  • 09 September 2014
  • Tweet  
  • Facebook  
  • LinkedIn  
  • Google plus  
  • Send to  

Parquest Capital has sold French customer account management business FDI to Webhelp, a portfolio company of Charterhouse.

ING Parcom had backed the management buyout of FDI for an undisclosed sum in 2003. Euromezzanine Conseil provided mezzanine financing in the transaction.

ING Parcom Private Equity span out from its parent firm Parcom Capital to become Parquest Capital at the end of April, and now manages a new fund with €300m in capital. ING's insurance arm NN Group is the cornerstone investor of the fund, having been the cornerstone for ING Parcom's previous funds. Ten other investors including Idinvest, LGT Capital Partners and Five Arrows have committed capital to the vehicle.

FDI

  • DEAL:

    Trade sale

  • LOCATION:

    La Motte Servolex

  • SECTOR:

    Business support services

  • FOUNDED:

    1984

  • VENDOR:

    Parquest Capital

Following the spinout and prior to the FDI trade sale, Parquest took a minority stake in French insurance claims assessment business Polyexpert in June.

Previous funding
Webhelp has a lengthy history with private equity ownership, having first received early-stage funding in June 2001 from Alven Capital, Turenne Capital Partenaires, Europ@Web and Avenir Finance Gestion (now Promelys Participations). Webhelp was then acquired by Equistone Partners Europe (then Barclays Private Equity) with participation from its existing investors in December 2005 for €82m.

In June 2007, Astorg Partners acquired the business in a transaction valued at around €200m. Astorg and Equistone then sold Webhelp to Charterhouse in June 2011, in a deal valuing the company at €340m.

The company then embarked on a series of bolt-ons, including the purchase of Dutch customer contact services provider SNT in February this year.

Company
Established in 1984, FDI is a provider of customer account management services, with a focus on payment processing and credit management. Headquartered in La Motte Servolex, France, the company has additional offices worldwide.

Founded in 2000, Webhelp also supplies customer management services. It is headquartered in France with additional offices in the UK, Belgium, Morocco, Romania, Algeria, South Africa and Madagascar.

People
Pierre Decré and Thomas Babinet represented Parquest on the transaction. Stephan Morgan and Pierre de Sarrau worked on the deal for Charterhouse.

Advisers
Vendor – King & Wood Mallesons SJ Berwin, Christophe Digoy, David Diamant (Legal); Vivien & Associés, Judith Fargeot, Louise Rials (Legal); 8 Advisory, Katia Wagner, Vincent Lepreux (Financial due diligence); CMS Francis Lefevre, Lionel Lenczner (Tax).
Acquirer – Leonardo, Jean‐Baptiste Marchand, Joseph El Khoury (M&A); DLA Piper, Jérémie Scemama, Emilie Vuillin (Legal); Ashurst, Sébastien Ouvry, Thomas de Mortemart (Legal); Mayer Brown, Olivier Parawan, Yann Auregan (Legal); Scotto, Claire Revol, Adrien Badelon (Legal); Deloitte, Frédéric Steiner, Vania Mermoud (Financial due diligence); Advention BP, Alban Neveux, Eric Lesavre (Commercial due diligence).

  • Tweet  
  • Facebook  
  • LinkedIn  
  • Google plus  
  • Send to  
  • Topics
  • France
  • Expansion
  • Exits
  • Support services
  • France
  • ING
  • Charterhouse Capital Partners
  • Trade sale
  • Acquisition finance

More on France

EMEA Public to Private M&A
Change of mind: Sponsors take to de-listing their own assets

EQT and Cinven seen as bellweather for funds to reassess options for listed assets trading underwater

  • Investments
  • 04 September 2023
EU foreign subsidies regulations
EU FSR could impact PE fundraising with potential rise in ‘clean funds’

FSR could lead GPs to create funds without foreign LPs; red tape around sovereign wealth funds likely

  • Regulation
  • 01 September 2023
Mergermarket
Letter from the editor: Unquote is moving to Mergermarket

Unquote Editor Harriet Matthews outlines Unquote.com's upcoming move to the Mergermarket platform and the new capabilities and intelligence that this brings to Unquote readers

  • Industry
  • 30 August 2023
Pensions administration software providers
IK Investment-backed Eres expected to hit the auction block by 2024

French employee savings distribution and management firm could be valued at a few hundred million euros

  • Exits
  • 24 August 2023

Latest News

Fund closes in US dollars
  • Funds
Stonehage Fleming raises USD 130m for largest fund to date, eyes 2024 programme

Multi-family office has seen strong appetite, with investor base growing since 2016 to more than 90 family offices, Meiping Yap told Unquote

  • 05 September 2023
Clinical trials and biotechnology
  • Buyouts
Permira to take Ergomed private for GBP 703m

Sponsor deploys Permira VIII to ride new wave of take-privates; Blackstone commits GBP 200m in financing for UK-based CRO

  • 04 September 2023
Public sector software
  • Exits
Partners Group to release IMs for Civica sale in mid-September

Sponsor acquired the public software group in July 2017 via the same-year vintage Partners Group Global Value 2017

  • 04 September 2023
EMEA Public to Private M&A
  • Investments
Change of mind: Sponsors take to de-listing their own assets

EQT and Cinven seen as bellweather for funds to reassess options for listed assets trading underwater

  • 04 September 2023
Back to Top
  • About Unquote
  • Advertise
  • Contacts
  • About Acuris
  • Terms of Use
  • Privacy Policy
  • Group Disclaimer
  • Twitter
  • LinkedIn

© Merger Market

© Mergermarket Limited, 10 Queen Street Place, London EC4R 1BE - Company registration number 03879547

Digital publisher of the year 2010 & 2013

Digital publisher of the year 2010 & 2013