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UNQUOTE
  • Benelux

Batman invests $1m in Robin

  • Ellie Pullen
  • 08 January 2014
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Orbys Ventures and Dutch entrepreneur Jan-Willem Tusveld have invested $1m in Robin Software, a Netherlands-based provider of e-commerce customer service software for SMEs, via the newly formed holding company Batman BV.

The fresh funding will be used by Robin to intensify marketing efforts for its application. The company will also develop additional features for its software throughout 2014, as well as continue to improve its software for existing customers.

The investment is described by Robin as a second round of seed funding. In 2012, the company received its first bout of seed funding from Wilco Rietberg, the founder and former CEO of Dutch customer service software provider Trinicom.

According to Robin, Tusveld and Dutch firm Orbys were both also investors in Trinicom, before the company was acquired by Kana Software in 2012.

Company
Founded in 2011, Robin is headquartered in Arnhem and currently employs around 11 staff. The company provides e-commerce customer service software for online SME retailers. Robin's software supplies features for online stores such as contact tabs, live chat, a central dashboard and performance widgets.

Its software is optimised for mobile browsing and can be integrated into online stores via Shopify, Magento and SEOshop. Robin's product was publicly launched in April 2012.

People
Patrick Speijers is the CEO and founder of Robin.

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