Carlyle's Comdata buys Turkish peer Win Bilgi Iletisim

As part of the deal, the merged group aims to expand its business across Turkey through the opening of several offices in Eskişehir and Kayseri, as well as boost its expansion across the insurance and finance sectors.

The deal marks the second bolt-on acquisition in 2016 for Italy-based Comdata, following the merger with Spanish competitor Digitex in February 2016.

The Italian company already had a presence in Turkey through its subsidiary Comdata Türkiye, the result of bolting on Turkish call-centre operator CallUs in 2013, with three operational plants based in Istanbul, Konya and Samsun.

Previous funding
Carlyle acquired a majority stake in the business via its Carlyle Europe Partners IV vehicle in December 2015.

Company
Headquartered in Istanbul, Win Bilgi Iletisim provides outsourced contact center services focusing on the finance, telecommunications and retail sectors.

Established in 2009, the company employs 1,500 people.

People
Carlyle Europe Partners – Marco de Benedetti (managing director).
Win Bilgi Iletisim – Uğur Türkmen (CEO).

Advisers
Equity – Latham & Watkins (legal).

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• Topics
• Portfolio management
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• CEE
• Turkey
• Carlyle Group
• Build-up