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Unquote
  • Portfolio management

Altor-backed Transcom buys TMS Connected

  • Oscar Geen
  • Oscar Geen
  • 18 January 2019
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Altor Equity Partners' Swedish portfolio company, Transcom, has acquired German customer service group TMS Connected.

Altor took listed credit management firm Transcom private at an enterprise value of €240m in 2017, using equity from its fourth buyout fund. Altor IV held a final close on €2bn in 2014 and was 70% deployed as of May 2018.

Transcom bolted on Swedish customer services business Xzakt Kundrelation in June 2017.

TMS Connected

  • DEAL:

    Portfolio management

  • LOCATION:

    Mannheim

  • SECTOR:

    Business support services

  • FOUNDED:

    1988

  • STAFF:

    500

Transcom said the addition of TMS strategically increases its footprint in both the German market and utilities sector. Transcom employs 29,000 people at 50 contact centres.

Company
TMS was founded in 1988 and is headquartered in Mannheim. The company provides outsourced customer service infrastructure to German utilities companies and employs 500 people.

People
Transcom – Michael Weinreich (CEO).
TMS Connected – Alfons Humburger (CEO).

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