Walter services acquires SEB

Walter services already acquired two former Quelle.Contact group call centres in November 2009 from insolvent Arcandor group (January 2010, page 46).

SEB Card Service GmbH is based in Frankfurt am Main and offers telephone banking, internet hotline, and call- and email centre services for SEB AG's 174 branches in Germany. According to the company, this is the first time a bank's internal call centre has been sold to a non-banking company.

Walter services offers services in distribution and marketing support, customer services and order processing. The company employs more than 8,000 staff in 20 locations in Germany, Poland, Austria, Switzerland, and Romania and reported a turnover of EUR 250m in 2008. The company was founded in 1956 and is based in Ettlingen. It was acquired by Odewald & Compagnie and capiton from Gilde Buy Out Partners in 2008 (August/September 2008, page 41).

CMS Hasche Sigle provided legal advice, led by Dr Petra Schaffner.

 

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