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UNQUOTE
  • DACH

Hannover buys Transcom's CMS Austria for €15m

  • Harriet Bailey
  • Harriet Bailey
  • 04 August 2014
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Hannover Finanz Group has acquired customer care specialist Transcom’s Austrian Credit Management Services (CMS Austria) operations.

Hannover purchased Transcom's CMS Austria for €15m in an all-equity deal and will support its growth strategy.

The management structure remains the same following the transaction.

Transcom, which acquired CMS Austria in 2007, is pursuing a strategy to focus on its core business of outsourced customer care solutions and customer relationship management (CRM).

It has already divested its CMS operations in Germany, the Czech Republic and Poland and has restructured CMS UK, CMS Sweden and CMS Norway. CMS Denmark will be retained and developed by the firm.

Company
Founded in 1974 and headquartered in Linz, CMS Austria provides debt and risk management services to media companies, financial services and individuals. It has three branches in Austria, including Graz and Vienna, one in Switzerland and one in Croatia.

CMS Austria generated revenues of €16.3m in 2013 and has approximately 100 employees.

Transcom provides customer care, sale, technical support and credit management services through contact centres and remote agents. The company is listed on the NASDAQ OMX Stockhom Exchange.

People
Johan Eriksson is president and CEO of Transcom. Harald Parapatits is managing director of Hannover Finanz.

Advisers
Vendor - CMS, Johannes Trenkwalder, Oliver Werner, Dieter Zandler, Aakriti Chandihok (Financial due diligence).

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