Carlyle's Comdata bolts on CCA International

Comdata has 42,000 employees in Europe and Latin America, more than 550 customers in various industries including telecom, energy, banking, finance, insurance and retail, and in 2017 generated a turnover of €800m.

Following the acquisition of CCAI, Comdata expects to reach revenues of more than €300m in France alone and around €1bn globally. The bolt-on follows the acquisition and integration of Digitex, Wind 3, Overtop and B2S, which was rebranded as Comdata France.

In December 2015, Carlyle Group acquired a majority stake in Comdata via its Carlyle Europe Partners IV fund for around €300m, according to press reports. A club of seven banks including Banca Intesa, BNP Paribas, BPM, Crédit Agricole, Natixis, Societe Generale and Unicredit provided a debt package of €210m to support the deal.

Company
Founded in 1994 and based in Paris, CCAI specialises in customer experience management, providing brands with customer relations advice from pre-sales to tech support. The company has 120 clients, including various international brands, employs 6,600 people across 12 countries and in 2017 generated a turnover of €164m, a 13% increase on 2016.

People
Comdata - Massimo Canturi (CEO).
CCA International - Patrick Dubreil (president, CEO); Marc Labarre (general manager).

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