83North leads €15m series-B for CRM platform Critizr
London- and Israel-based VC firm 83North has led a €15m series-B funding round for French customer relationship management (CRM) platform Critizr.
Previous backers Point Nine, Caphorn Invest and Runa Capital also took part in the investment.
83North has recently held a final close on $300m for its fifth VC fund, which focuses on early-stage investments in technology companies based across Europe and Israel and deploys tickets in the $1-15m range.
Critizr intends to use the fresh capital to open new offices in London and Cologne, scale up its team and further boost its expansion outside France.
Previous funding
Following a seed round led by Id4 ventures in 2012, Critizr raised €2.5m from Point Nine Capital and Runa Capital in December 2015. Subsequently, CapHorn Invest, via its CapHorn Invest 2 fund, led a €1m series-A round for the startup in March 2016.
Company
Founded in 2011, Critizr provides a customer relationship management platform, which offers a feedback management system that connects company partners with 80 European companies in 25 countries across the retail, banking, travel, entertainment and hospitality industries. Critizr is based in Lille, France, with additional offices in Italy, Belgium and Spain, and employs 85 staff.
People
83North - Laurel Bowden (partner).
Critizr - Nicolas Hammer (CEO, co-founder)
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