Progressio buys minority stake in Assist Digital

Assist Digital executive chair Enrico Donati, CEO Francesca Gabrielli and general manager Franco Fradiani will stay on with the business and keep their current roles.

The GP has deployed capital from Progressio Investimenti III, which held a final close on its €250m hard-cap in July 2019. Following this deal, the fund will be more than 60% deployed.

Progressio intends to support Assist Digital in consolidating its market position, boosting its international expansion and further enlarging its customer base, while considering external growth opportunities.

Company
Established in 1996 and headquartered in Milan, Assist Digital is a CRM provider that offers business process outsourcing services.

The company employs 500 consultants, designers and engineers across 15 offices and contact centres in Europe, and generates annual turnover of around €100m.

People
Progressio – Massimo Dan (investment manager); Angelo Piero La Runa (senior partner); Filippo Gaggini (CEO).
Assist Digital – Enrico Donati (executive chair).

Advisers
Equity – Fineurop Soditic (corporate finance); Bonelli Erede (legal); Alix Partners (financial due diligence); EY (financial due diligence); Russo De Rosa Associati (tax).
Company – Giovannelli e Associati (legal).

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• Topics
• Expansion
• Southern Europe
• Support services
• Technology
• Progressio SGR
• Italy