Point72 Ventures invests in PolyAI

Sands Capital Ventures, Amadeus Capital Partners, Passion Capital and Entrepreneur First also participated in the round.

PolyAI plans to use the capital to integrate with contact centres to improve margins and productivity. Partnerships with contact centres could come from mergers and acquisitions, investment, or other profit-sharing arrangements. The capital will also be used to expand the team and improve the platform.

Point72 partner Sri Chandrasekar will join the board following the funding round.

Previous funding
Amadeus and Passion Capital invested $2.4m in the company in a seed round in 2017.

Company
Founded in 2017 and based in London, PolyAI offers conversational AI software that can assist customer service professionals. The company employs 22 people.

People
Point72 Ventures – Sri Chandrasekar (partner).
Amadeus Capital Partners – Hermann Hauser (co-founder, venture partner).
PolyAI – Nikola Mrkšić (co-founder, CEO); Tsung-Hsien Wen (co-founder, chief technology officer).

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• Topics
• Expansion
• UK / Ireland
• Technology
• United Kingdom
• Venture
• Passion Capital
• Amadeus Capital