PeakSpan leads $6m series-C extension for JRNI

The investment also saw participation from Downing Ventures and Somerston Group. 

This funding round is an extension to the $13.4m series-C round raised by the company in April 2018, and brings its total funding to $23.2m. 

JRNI intends to use the financing to boost its growth and further expand internationally, primarily in the US.

In addition, Simon Copsey was appointed as chief technology officer of JRNI. He will be based in London and will oversee JRNI's technology and product strategy, and lead the development, engineering and product teams.

Previous funding
Following an initial seed round raised in 2011, the company received $1m from Deep Ventures in January 2014 and $2m in debt financing from Clydesdale Bank in March 2017.

Subsequently, PeakSpan and Downing Ventures led a $13.4m series-C funding round for JRNI in April 2018.

Company
Founded in 2008 as BookingBug and rebranded in May 2019, JRNI offers a customer engagement platform for omnichannel conversion that enables retail and financial services companies to interact with customers, increase their customer conversion and improve customer experience.

The platform provides an appointment scheduling and queuing application to eliminate long queues and streamline customer service, as well as an events application to coordinate all aspects of an event from sign-up to follow-up.

JRNI is used by several brands and companies, including Lego, John Lewis and the UK Government, and has partnerships with international firms such as Salesforce, Oracle and Microsoft. It is headquartered in London with offices in the US (Boston and Manchester) and Australia (Sydney).

People
PeakSpan Capital – Brian Mulvey (co-founder, partner).
JRNI – John Federman (CEO).

• Tweet  
• Facebook  
• LinkedIn  
• Google plus  
• Send to  

• Topics
• Expansion
• UK / Ireland
• Technology
• Venture
• United Kingdom