
User Replay raises $4.7m from Longwall et al.
Longwall Ventures and existing investors have backed a $4.7m funding round for customer experience management software business User Replay.
Also taking part in the round were existing investors Episode 1 Ventures, EC1 Capital and FSE.
The fresh funding will be used to support User Replay's expansion in the US and to accelerate product innovation.
Previous funding
User Replay received £350,000 from EC1 and Star-Achats in September 2013.
In October 2014, Episode 1 led a $3.25m funding round for the company, alongside EC1 and FSE.
Company
Reading-based User Replay develops cloud-based customer experience management software. The software is aimed at helping its clients deliver a better online experience for their consumers. It identifies, diagnoses and fixes barriers to conversion, such as usability, and technical and performance issues.
The business is headquartered in Reading and San Francisco.
People
Longwall Ventures – Michael Penington (partner).
Episode 1 Ventures – Adrian Lloyd (founding partner).
EC1 Capital – Julian Carter (founding partner).
FSE – Julie Silvester (head of equity).
User Replay – John Thompson (CEO).
Latest News
Stonehage Fleming raises USD 130m for largest fund to date, eyes 2024 programme
Multi-family office has seen strong appetite, with investor base growing since 2016 to more than 90 family offices, Meiping Yap told Unquote
Permira to take Ergomed private for GBP 703m
Sponsor deploys Permira VIII to ride new wave of take-privates; Blackstone commits GBP 200m in financing for UK-based CRO
Partners Group to release IMs for Civica sale in mid-September
Sponsor acquired the public software group in July 2017 via the same-year vintage Partners Group Global Value 2017
Change of mind: Sponsors take to de-listing their own assets
EQT and Cinven seen as bellweather for funds to reassess options for listed assets trading underwater