Grafton invests $20m in Omilia

Oliver Thomas, managing partner at Grafton, will join Omilia's board of directors.

The funding will be used to expand the company in North America and western Europe, and to further develop its technology.

Company
Founded in 2002 and headquartered in Limassol, Omilia is a software company that has built a conversational AI for customer support. Its revenues grew by more than 100% in 2019, with the majority coming from its North American customer base, the company claims. Omilia has six offices worldwide, and is used in 15 countries.

People
Grafton Capital – Oliver Thomas (managing partner).
Omilia – Dimitris Vassos (CEO, co-founder); Pelias Ioannidis (co-founder, CFO); John Nikolaidis (co-founder, chief commercial officer).

Advisers
Company – DC Advisory (corporate finance); White & Case (legal).

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• Topics
• Expansion
• CEE
• Technology
• Cyprus
• Venture