Virtual Call Center rakes in €500,000

The fresh capital will enable VCC to further develop its sales and marketing activities on an international scale, as well as accelerate product development and enhance its IT security and service systems.

Development Bridge Head (DBH) Group was set up in 1994 by the Dutch and Hungarian governments, as well as development agencies in the city of Maastricht in the Netherlands. The organisation was founded as part of the framework of international cooperation between Hungary and the Netherlands. It was established to give business infrastructure advice to businesses in the CEE region, as well as aid CEE-based companies in expanding into western markets such as the US and western Europe. The development organisation is now a profit-oriented company, according to a DBH spokesperson.

DBH also manages a venture capital fund, which allows it to contribute financing to Hungarian companies such as VCC. The DBH Investment Venture Capital Fund Co is a HUF 5bn (approximately €16.9m) venture capital vehicle created in September 2008 through funds awarded by the New Hungary Venture Capital Programme (NHVCP).

NHVCP, run by Hungary's National Development Agency, allocated HUF 45bn to divvy up between several venture capital applicants, with the aim of providing capital to start-ups and young enterprises throughout Hungary.

Company
Founded in 1999, VCC is headquartered in Budapest with an additional office in Erding, Germany. The company was originally named NDG until December 2010. VCC generated turnover of €1.1m in 2012.

VCC provides cloud-based call centre software, which includes telecommunications services, call distribution, voice recording and CRM systems. The company's software is available in Hungary, Austria, Germany, Italy, Poland, Slovakia, Romania and the UK.

People
Szabolcs Toth and Tamas Jalsovszky are the founders of VCC.

• Tweet  
• Facebook  
• LinkedIn  
• Google plus  
• Send to  

• Topics
• CEE
• Expansion
• Technology
• Hungary