
Carlyle's Comdata bolts on Overtop
Carlyle-backed business process outsourcing service Comdata has acquired Spanish contact centre operator Overtop Projects.
Comdata fully acquired the Spanish group through its Digitex division, with the transaction intended to increase its presence in the Spanish market.
In February 2016, Carlyle acquired a 90% stake in Digitex from Altra Investments, via its €3.75bn vehicle, Carlyle Europe Partners IV. It subsequently merged the business with its Italian portfolio company Comdata, which it originally acquired in December 2015.
In July 2016, the Comdata group bolted on Turkish business Win Bilgi Iletisim and its Italian peer Servizio 1254. According to local press reports, Comdata currently generates €350m in revenues.
Company
Overtop provides customer relations management and contact centre services, focusing mainly on the banking, insurance, energy and utility sectors.
Founded in 2007 and headquartered in Barcelona, the company posted €11m in revenues in 2016, according to a statement, and has 400 employees.
People
Carlyle – Marco de Benedetti (managing partner).
Comdata – Massimo Canturi (CEO).
Digitex – Angel Parra (CEO).
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