
Horizon-backed Sabio buys DVELP
Sabio Group, a customer engagement and contact centre specialist backed by Horizon Capital, has acquired cloud software developer DVELP.
With this acquisition, Sabio plans to strengthen its position across Europe, further expand its customer base and continue to build an international aggregation platform in the contact centre market.
This bolt-on follows a series of acquisitions made by Sabio in the sector in the last few years, including investments in UK-based Rapport, a customer-experience analysis software developer, bought in March 2017; contact centre specialist Datapoint Europe, acquired in July 2017; and Spanish business Callware, a developer of messaging and telephony software, bought in January 2019.
Lyceum Capital bought a 56% stake in Sabio via its Lyceum Capital III fund in a deal inked in July 2016; the deal valued the business at £50m. Subsequently, Lyceum's management established Horizon as a spin-out in 2018 and took on the mandate to continue managing the portfolio of its £330m third fund.
Company
Headquartered in London, DVELP is a cloud software developer and consultancy for the contact centre market.
DVELP's flagship product is Airline, a tool able to integrate Google Contact Centre AI and Twilio's application programming interface, enabling organisations to build, test and deploy automated and conversational customer experiences.
People
Sabio Group – Jonathan Gale (CEO).
DVELP – Tom Mullen (founder, CEO).
Latest News
Stonehage Fleming raises USD 130m for largest fund to date, eyes 2024 programme
Multi-family office has seen strong appetite, with investor base growing since 2016 to more than 90 family offices, Meiping Yap told Unquote
Permira to take Ergomed private for GBP 703m
Sponsor deploys Permira VIII to ride new wave of take-privates; Blackstone commits GBP 200m in financing for UK-based CRO
Partners Group to release IMs for Civica sale in mid-September
Sponsor acquired the public software group in July 2017 via the same-year vintage Partners Group Global Value 2017
Change of mind: Sponsors take to de-listing their own assets
EQT and Cinven seen as bellweather for funds to reassess options for listed assets trading underwater